Ruff N Paws
Privacy Policy
Information we collect
We collect information you provide through the client portal, including your name, email address, phone number, address, pet information, vaccine records, service forms, appointments, boarding details, and payment-status information.
How we use information
We use this information to provide Ruff N Paws services, manage appointments and boarding stays, maintain pet health and service records, communicate with you, prepare invoices, and improve client support.
Payments
Payments are completed through Chase’s secure hosted payment services. Ruff N Paws does not collect or store complete card numbers in this portal.
Sharing and security
We do not sell client information. Information may be shared with service providers only as needed to operate the portal, process payments, send communications, or comply with legal obligations. We use reasonable safeguards, but no online system can guarantee absolute security.
Your choices
You may review or update your profile information in the portal. To request access, correction, or deletion of your information, contact Ruff N Paws at (516) 510-6991.
Last updated September 2026.